The Specify New Password page is displayed.Ī) Enter an identical new password in both the New password and New password (confirm) fields.Students: visit a Student Service Centre or call the Contact Centre (ext.Staff (including staff with a locked out student User ID): call the Contact Centre (ext.The system sends an email message containing your password to the email account registered in Banner (staff) or Stu-View (students). Please note that after 10 consecutive failed attempts, the system displays a dialog box stating that your account is suspended. The Forgot Your Password page is displayed, and you are prompted for answers to the security questions you chose when you first used the utility.If a security warning is displayed, click on Continue to this website.ī) Enter your User ID (do not include Click on Forgot your password?. You may return to the self-serve password utility at any time, to change your password or to change your challenge questions and answers.Ī) In the browser address bar enter. For your security, we recommend that you exit from your Internet browser at this point, and start a new browser if Internet access is required.
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